Acclaim at Carriage Hill

Ratings & Reviews

Overall Rating

5(59 reviews)100% of customers recommend this property

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Resident Reviews

Our walkway is dangerous, and untidy with leaves and other tree droppings.submitted by Daria P. - |Recommended: YesWe are absolutely comfortable and pleased with our apartment
This complex is fantastic, love itsubmitted by Norvillene H. - |Recommended: YesLiving here is so peaceful, everyone is friendly, staff is so nice and very helpful, I already referred this beautiful place to several friends. Thank you Carriage Hill for making me feel at home.
Goodsubmitted by Alfordena W. - |Recommended: YesIt is a good place to reside.
Problem next doorsubmitted by Pamela C. - |Recommended: YesContacted maintenance and my concern about water appeared to be running. Maintenance resolved problem in a couple of houts
response from property -Thank you for your positive review, Pamela! We appreciate your feedback and are glad your maintenance concern has been addressed. -Lindsey Ellis, Senior Property Manager
I have only been here a month but so far I like it.submitted by Kathy B. - |Recommended: YesFairly quiet. I have a great apartment. The two things I do not like 1 lots of feral cats and 2 dog park does not open until 9 and it is not kept up.
response from property -Thank you for your recent positive review, Kathy! We appreciate your feedback and are working toward a solution to minimize the feral cats in the community. We have asked residents to refrain from feeding the cats and have reached out to the SPCA to partner with us on a solution to re-home the cats. While the Hound Hill sign at the dog park does say 9am, it is acceptable to use it before then as long as your dog does not bark and awake nearby neighbors. This timeframe was put in place to avoid multiple dogs using the park at once that may bark and disturb the neighboring buildings in the early morning. We also hope to have the dog park re-mulched soon. Again, thank you for your feedback! -Lindsey Ellis, Senior Property Manager
Wonderfulsubmitted by Demetrius Y. - |Recommended: YesPeaceful and Enjoyable. The Staff and Maintenance are professional and very nice. There are always something to do at the Life Center and the Coordinator is Great I am happy that I chose to Join Carriage Hill Community.
response from property -Thank you for your recent positive review, Demetrius! We appreciate and value our resident's feedback, and it is good to hear you are enjoying the community. -Lindsey, Senior Property Manager
It's gotten better in maintenance fastersubmitted by Karen P. - |Recommended: YesI always recommend it. However, the roof of our back entrance is in great need of repair.
response from property -Thank you for your recent positive review, Karen! We appreciate and value our resident's feedback, and it is good to hear you are enjoying the community. We will inspect the back entrance roof of your building and determine appropriate repairs. -Lindsey, Senior Property Manager
Relaxing and pleasant to come home tosubmitted by Elizabeth P. - |Recommended: YesI am new here but so far so good The kitchen is great with lots of space and an oven that works very well. This is important to me since I love to cook. My cats love it here as there are many windows to look out and things to see. In addition, I am enjoying the open space of the living area and the bedroom is very comfortable. Again -- so far so good
response from property -Thank you for your recent positive review, Elizabeth! We appreciate and value our resident's feedback, and it is good to hear you are enjoying the community. -Lindsey, Senior Property Manager
My patio is awful. Other than that it is oksubmitted by Myra S. - |Recommended: YesIt is nice, however it is hard to get some things done.
response from property -Good afternoon Ms. Smith, Thank you for your review of Carriage Hill. We are happy to have you at our community. Please let us know what can be done to improve your patio and we will take care of it for you. We hope to see you at this week's Family Feud event or Happy Hour Karaoke at the Lifestyle Center! Sincerely, Lindsey Ellis, Senior Property Manager
Very comfortable complexsubmitted by Randolph W. - |Recommended: YesGreat location. Nice amenities. Plenty of storage and closet space. Staff has been extremely professional. Only negatives have been a very loud neighbor who is up all night and others who park in the handicapped slots that are not handicapped.
response from property -Good afternoon Mr. Waddell, Thank you for your positive review of Carriage Hill. We appreciate your feedback as we are always working to better your service. If you experience concerns with neighbors, give us a call at the office and we will make our best effort to resolve the matter. Sincerely, Lindsey Ellis, Senior Property Manager
Great Property Great Staff submitted by DAWUD N. - |Recommended: YesCome see for yourself It's Great Quiet
response from property -Good Afternoon Mr. Nubian! We are so very glad to hear that you enjoy living here at Carriage Hill! We hope that you will be a resident for a very long time with us! Have a great day!
I think it's perfect for what it says it is.submitted by Dyan K. - |Recommended: YesSo far, I would say it is what I need large apartment, wonderful windows, great big balcony, very convenient parking, office staff right there. The buildings are kept clean and garbage is picked up several times a week. Gated. Small dogs. Great for walking. I have had special requests filled by maintenance. I think it's a pretty unique place in Richmond.
response from property -Good Afternoon Ms. Kelly! Thank so very much for all of the kind words! It is so great to hear that you are enjoying being a resident of Carriage Hill and we hope that you continue to stay for a very long time! Have a great day!!
Quiet and peaceful and well-maintainedsubmitted by Brian B. - |Recommended: YesIt is quiet and peaceful.
response from property -Good afternoon Mr. Bower, Thank you for your positive review of Carriage Hill. We appreciate your feedback and are happy you are a part of our community. Sincerely, Lindsey Ellis, Senior Property Manager
A work in progresssubmitted by Dennis R. - |Recommended: YesGood Apts in the right location on the property.
response from property -Good afternoon Mr. Ruggs, Thank you for your positive review of Carriage Hill. We appreciate your feedback and are happy you are a part of our community! Sincerely, Lindsey Ellis, Senior Property Manager
Very Peacefullsubmitted by Ralph A. - |Recommended: YesTo soon to tell yet just moved in. However from what I have observed so far, Very GOOD
response from property -Good afternoon Mr. Abel, Thank you for your positive review of Carriage Hill. We appreciate your feedback and are happy you are a part of our community! Sincerely, Lindsey Ellis, Senior Property Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Acclaim at Carriage Hill, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Acclaim at Carriage Hill, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose